MrFortune Terms and Conditions

Welcome to MrFortune. By accessing or using our website at mrfortune.com, registering an account, or placing any bets, you agree to be legally bound by the terms and conditions set out below. We strongly encourage you to read this document carefully before proceeding. If you do not agree with any part of these terms, please do not use our services. At MrFortune, we are committed to providing a fair, transparent, and secure gaming environment for all our players.

1. About Us

At MrFortune, we operate as a licensed online casino under the brand name MrFortune, owned and managed by Green Feather Online Limited, a company incorporated in Malta (Company No. C80735), with registered offices at Elite Business Centre, Trejqa Ta' Box Box, Msida MSD 1840, Malta. We hold a valid gaming licence issued by the Malta Gaming Authority under licence number MGA/B2C/445/2017 (issued 16 January 2019). Our alternative dispute resolution provider is eCOGRA, in partnership with the MGA. All transactions on our platform appear under the name "Green Feather Online" on your bank or payment statements.

2. Eligibility and Registration

To register and use our services at MrFortune, you must meet the following requirements:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must be a resident of a country permitted to register via our sign-up drop-down menu.
• You must not be a resident of or located in any restricted territory, including the United States, United Kingdom, Israel, Jersey, Guernsey, or the Isle of Man.
• You must provide accurate and up-to-date personal information during the MrFortune register process.
• You may only hold one account with us at any time. Duplicate accounts will be closed.
• You must not use a VPN, proxy, or any method to disguise your true geographic location. VPN and proxy use is strictly prohibited on our platform.

We reserve the right to verify your identity at any point. Failure to complete our KYC (Know Your Customer) verification may result in account suspension or cancellation of any pending withdrawal.

3. Account Security and Login

At MrFortune, we take the security of your account very seriously. When you complete the MrFortune login process, you are solely responsible for keeping your credentials confidential. You must not share your username or password with any third party. If you suspect that your account has been accessed without authorisation, please contact us immediately at support@mrfortune.com. We will not be held liable for any losses resulting from unauthorised access caused by your failure to safeguard your login information.

4. Deposits and Payments

We accept the following payment methods for deposits at MrFortune:

• Visa and Mastercard
• Neteller and ecoPayz
• Jeton, Neosurf, Flexepin
• AstroPay and bank transfer

Our minimum deposit amount is €10, although this may vary by payment method (ranging from €10 to €30). The maximum deposit per transaction is €7,000. We do not accept cash deposits or cryptocurrency payments. We support the following currencies: EUR, USD, CAD, NZD, and INR. Please note that EUR is our internal processing currency.

5. Withdrawals

At MrFortune, we process withdrawal requests within up to 3 working days. Once approved, funds are delivered as follows:

• E-wallets: instant upon approval
• Cards and bank transfers: up to 4 working days

All withdrawals are processed back to the original payment method used for the deposit. In certain cases, we may require payment to a bank account or card held in your name. The maximum daily withdrawal amount for winnings is €100,000, and a monthly limit applies as outlined on our dedicated Withdrawal Limits page. Progressive jackpot winnings are exempt from standard limits and may be subject to an additional 14-day processing period.

Please be aware that if you withdraw funds that have not been wagered at least 3 times, we apply a 15% administration fee (minimum €10) to such withdrawals. We encourage you to review your bonus balance before initiating a MrFortune withdrawal to avoid unnecessary deductions.

6. Bonuses and Promotions

Our MrFortune sign up bonus consists of a Welcome Package worth up to €1,500 plus 180 Free Spins, distributed across your first three deposits. The following terms apply:

• Minimum deposit to trigger the bonus: €20
• Wagering requirement: 40x (bonus + deposit amount)
• Free spins wagering: 25x
• Maximum bet per spin while using a bonus: €4
• Maximum winnings from free spins: €1,000
• Bonus validity: 7 days from activation

Free spins are awarded on specific games: Fruit Zen (1st deposit), Coins of Zeus – Hold & Win (2nd deposit), and Book of Gold: Multichance (3rd deposit). We want to be transparent: this is not a MrFortune no deposit bonus offer — a qualifying deposit is required to access the welcome package.

We regularly offer additional promotions at MrFortune, including Tuesday's Superstar Bonus, Wealthy Wednesdays, Thursday Riches, Monday Power: Hold & Win, Weekly High Roller, and seasonal tournaments such as the Evoplay Tournament (€20,000 prize pool) and the Football Frenzy (€65,000 prize pool). Players looking for a MrFortune no deposit bonus code or MrFortune free spins no deposit offers should check our promotions page regularly, as limited-time campaigns may apply.

7. Loyalty Programme and VIP

At MrFortune, we reward loyal players through our Complementary Points system and Fortune Vault gamification programme. Every €10 wagered earns you 1 Complementary Point, and every 100 points can be redeemed for €1 in cash. You may earn up to 100,000 points per month, and points expire after 90 days of inactivity.

Our Fortune Vault system awards Gold Bars and Coins that can be spent in our in-game Shop on Free Spins, bonus cash, and Bonus Crab tickets. We also offer a Login Rewards Calendar and regular tournaments. Our MrFortune VIP programme includes Gold, Platinum, and Black tiers, each with increased Fortune Vault rewards and a higher cash-reward withdrawal cap (20x for VIP players versus 10x for standard players). VIP members also receive dedicated personal care from our team.

8. Game Availability and Providers

MrFortune offers more than 6,000 games from 47 leading software providers, including Games Global, Pragmatic Play, Play'n GO, Wazdan, Amusnet, Betsoft, BGaming, Playson, Ruby Play, and many more. Our game library includes slots, live casino, table games, video poker, scratch cards, bingo, virtual sports, crash games, and progressive jackpots. We are continuously expanding our catalogue to bring you the best gaming experience possible.

9. Responsible Gaming

We are deeply committed to responsible gaming at MrFortune. We provide tools including deposit limits, loss limits, wager limits, session time reminders, self-exclusion, and cooling-off periods. If you feel that gambling is becoming a problem, we encourage you to contact our support team or reach out to independent organisations such as GamCare or BeGambleAware. Our platform is strictly for adults aged 18 and over.

10. Prohibited Activities

When using our services, you must not engage in any of the following:

• Using automated systems, bots, or software to interact with our games
• Attempting to exploit software errors or bugs for financial gain
• Colluding with other players or engaging in fraudulent activity
• Accessing our platform via VPN, proxy, or other IP-masking tools
• Opening more than one account on our platform
• Providing false information during registration or verification

We reserve the right to void winnings and close accounts where any prohibited activity is detected.

11. Limitation of Liability

To the fullest extent permitted by applicable law, we exclude all liability for losses or damages arising from your use of MrFortune, including but not limited to technical errors, server downtime, or interruption of service. We do not guarantee uninterrupted access to our platform and reserve the right to suspend or terminate any game or feature at our discretion.

12. Amendments to These Terms

We reserve the right to amend these terms and conditions at any time. When we make material changes, we will notify you via email or through a prominent notice on our website. Your continued use of MrFortune following any such changes constitutes your acceptance of the updated terms. We encourage you to review this page regularly to stay informed of any updates.

13. Contact Us

If you have any questions about these terms, please contact our support team. We are available via live chat on our website or by email at support@mrfortune.com. Our team is ready to assist you with any queries related to your account, bonuses, or our services at MrFortune.